Generative AI is being integrated into business workflows using a 'just-in-time' approach to maximise effectiveness and minimise costs. Some companies are implementing AI systems for specific tasks like report generation and enhancing employee workflows. Retrieval-augmented generation (RAG) services are being used to improve AI output quality without custom training. Whilst some leaders support this approach, others question its universal applicability. The cost-benefit ratio varies depending on the use case.
ChatGPT has shown ability to write Excel VBA macros and complex formulas from plain-English instructions. This is significant as these functions are crucial yet challenging in many industries. While accurate for simple tasks, complex instructions may need verification. This capability could save time for users struggling with Excel functions.
