UnifyApps, a startup founded in 2022, has raised £20 million in Series A funding. They offer a service connecting business SaaS apps and data to build AI chatbots, claiming to minimise AI hallucinations. With over 20 customers including major firms, this follows £11 million in seed funding. The company employs 150 people across international offices.

**For companies relying on multiple SaaS applications:** UnifyApps' solution could significantly streamline your operations. You'll likely see enhanced efficiency in customer service and internal processes. By connecting your existing apps and data, you're positioning yourselves to leverage AI without a complete overhaul of your tech stack. This could lead to cost savings and improved decision-making. However, be prepared for potential resistance from employees who fear job displacement. **For SaaS providers:** You may need to reassess your integration strategies. UnifyApps' success could push you towards more open APIs and collaborative ecosystems. If you're not already incorporating AI, you might find yourselves at a competitive disadvantage. Consider how you can add value in this new landscape where interconnectivity is key.

Expect a surge in AI-powered business tools that prioritize accuracy and reliability. UnifyApps' focus on minimizing AI hallucinations sets a new standard in the industry. You'll likely see increased demand for seamless integration capabilities across all business software. Prepare for a shift in how you interact with data – AI chatbots may become your primary interface for accessing business intelligence. This could lead to flatter organizational structures as information becomes more readily available to all levels of employees. Be ready to adapt your data governance policies to this new reality. The success of UnifyApps may also trigger a wave of consolidation in the SaaS industry, as larger players seek to acquire AI integration capabilities. Stay alert for potential disruptions in your vendor relationships.